Frequently Asked Questions
Delivery & Shipping
Do you have a Standard flat rate for Australia wide shipping? No we found the Shipping rates from our carriers are better than setting a flat rate.
Who do you Use for Shipping?
We currently use Aramex & Australia post, with Couriers Please available soon
What is your standard delivery time?
Our standard delivery time is 4-6 business days, not including weekends or public holidays. Please note that business days are Monday to Friday only. Rural areas may take a little longer.
Do you offer express delivery?
Yes! We offer Express delivery options. We use Australia Post & Aramex for our express delivery,
How do I select the Express Shipping option at the checkout?
During checkout in your shopping cart, you select the express option from the drop down on the left under standard delivery, if express is required.
Personalized Products
Do you offer personalized products?
Yes! We offer personalized products. You can customize select items to make them uniquely yours or perfect for gift-giving. However rude or insulting comments will not be accepted.
Does personalization affect delivery time?
Personalized products may require additional processing time. Please check the product page for specific details, or contact us if you have questions about delivery times for customized items.
Products
What is halftone printing?
Halftone printing is a technique that creates the illusion of continuous tone images using dots of varying sizes or spacing. This classic printing method gives artwork a distinctive vintage or retro aesthetic, with visible dot patterns that add texture and character to the design. It's perfect for creating unique, artistic pieces with a nostalgic feel. These designs are primarily designed for darker T-Shirts & will not show correctly on lighter colored T - Shirts.
Do you offer discounts on your products? Yes we have various discounts available, when you first visit the website you are offered a 15% OFF your order at the checkout, there will also be a floating button click on the button and copy the code to use at the checkout.
How do we speak directly to someone about products or other issues?
Our contact details are below:
Email: sales@memories-in-craft.com
Phone: 0477 154 770 (Brett Maxwell - Owner)
WhatsApp: 0477154770
Have more questions?
If you have any other questions about our products, delivery, or services, please don't hesitate to contact us. We're here to help!