Frequently Asked Questions
Delivery & Shipping
What is your standard delivery time?
Our standard delivery time is 4-6 business days, not including weekends or public holidays. Please note that business days are Monday to Friday only.
Do you offer express delivery?
Yes! We offer Express delivery options. At checkout, you'll be given 3 courier options to choose from:
- Australia Post
- Sendle
- Couriers Please
You can select the service that best suits your needs and timeline.
How will I know which courier option to choose?
During checkout in your shopping cart, you'll see all 3 courier services with their respective delivery times and costs. You can compare and select the one that works best for your timeline and budget.
Personalized Products
Do you offer personalized products?
Yes! We offer personalized products. You can customize select items to make them uniquely yours or perfect for gift-giving.
Does personalization affect delivery time?
Personalized products may require additional processing time. Please check the product page for specific details, or contact us if you have questions about delivery times for customized items.
Have more questions?
If you have any other questions about our products, delivery, or services, please don't hesitate to contact us. We're here to help!